BestCare Treatment Services, Inc.

Billie Efner
1 Star
Best care of Madras,OR is the biggest JOKE, Myself and my boyfriend went in for help, we both struggle with documented mental health issues and we're rejected the help we were looking for. I will NEVER go to them again. The only reason I gave them one star is so I could post this, I truly hope no one has to deal with the same thing
Saturday 1st January 2022

Tamara J Vineyard
5 Star
The only reason I gave this facility 5 stars is because they don't have 12 to click on. I know there are people who do not get the same experience that I have had going to Best Care in Madras. But I have been going there for many years and I must say that being a person who suffers from PTSD I have never been so wonderfully treated. Starting with the staff in the front office. Those ladies are all beautiful and gracious with me every time i have gone in. Which in my case is 4 times a month. My therapist is Peter. He has with great patience has worked with me over three years and with all of the issues I have it has taken me that long to really trust. He and the staff have walked with me through the loss of a grandchild, my oldest sons death, physical issues and some heavy duty traumas that I am just now able to confront and conquer. I have recommended this facility to a total of five people and with myself included in the group all but 2 have had success. I know without this incredible team supporting me and without being over dramatic; a huge credit going to my therapist. I know I would probably not be alive today. I think a good way to approach counseling might be to take on the point of view of comparing it to a restaurant. It may be the finest place in town but the ratio of experience might be the same as my friends and family that have tried Best Care. Even with the best of intentions 3 out of 5 found great success. You don't stop eating just because of a couple of bad meals. You just need to find a different place to eat. My son who went for counseling for the first time; hated it and thought the therapist was an idiot. I heard his complaint and I suggested he try again a couple of times. By the end of the second visit he was convinced that his therapist was very knowledgeable and continued to go until his death. I believe that the Lord sent me there to find my life. Thank You to all the people at Best Care. Tamara
Thursday 10th August 2017