Complete Care at Willow Creek

Bernie Robson
1 Star
Still as of today you haven’t updated your web site regarding patient visitations. According to NJDOH and CDC your facility should open to visit patients (our loved ones) not on a weekly schedule for limited time. This isn’t fair!!!!! No website updates and when we call we are told our policy is on our website. --
Wednesday 21st July 2021

Bentzy Davidowitz
5 Star
Since Complete Care took over the facility, its been on a steady improvement path. I would highly recommend it to anyone looking.
Tuesday 8th December 2020

Juanita Andrews
5 Star
I would like to thank all the of staff, for being so kind and helpful. You guy's were amazing in caring for my mom. You made my family feel so comfortable and welcome. I would also like to tip my hat to the cleaning staff of the facility. This facility always smelled of vanilla and lavender throughout the building. I would like to give a special thanks to Ieka Higgins and the nursing staff on her floor. From my family, we sincerely, appreciate you and thank you!!!
Friday 23rd August 2019

Joyce McDaniel-Dileo
1 Star
If it allowed me I would not even give this place a "1" star. My husband and I actually would sit in a chair every night for weeks with my mother who was in a failing health. The staff was rude, unclean and uncaring. They wore street clothes - not uniforms. The food they served was disgusting to look at let alone feed to my mother. We would go out & buy food for her. At one point I noticed bumps on my mother's forehead & told the desk. They did nothing. I then ORDERED them to get a doctor in there. The doctor arrived a diagnosed her with shingles. There's so many other horror stories that I don't understand how the Township of Franklin, Somerset County or the State Department is not inspecting these places once a moth for the sake of the patients.
Thursday 6th June 2019

Joseph Weingarten
5 Star
Great Staff!
Monday 25th January 2021