Horizon Services Inc.: Cronin House

The mission of Horizon Services is to create a safe, caring community for those who are ready for change. Our staff knows how to meet people where they’re at, and we use a client-based approach and evidence-based practices when treating people for addiction. Our goal is to help people:

Christopher Smith
5 Star
I stayed here for 110 days. It was the best thing I never did. My life is so much better now.
Monday 9th December 2019

Rudy Ragland
1 Star
i wish i could give this place NO stars. i called to simply get information about the program and the juvenile, uneducated individual that picked up said "by law, i cannot give you any information about our facility. I can only give it to the person seeking treatment" interesting that i have been calling around for 7 hours now, talking to approximately 25 facilities all of which gave me information with NO PROBLEMS. So, either she is lazy and didn't want to bother with answering simple question, or the owner of the facility set the standard so low that they allow this policy to continue. Either way, i wouldn't even attempt to get help from here based off of a 45 second phone call.
Monday 27th July 2015

manmeet kaur
5 Star
It is an amazing place and i got to know about this place by walking on street with my friend. When we saw this place it looked like some kind of hunted house so we went inside and got to know about the history of this place. I want to go again at this place it made me so exicted about knowing other old things and past life.
Sunday 12th February 2017

Jon Samson
5 Star
They got a conjugal visit teepee. Actually, it's a hut.
Wednesday 16th January 2019

Rachel Anne
2 Star
Cronin House was the option I was given for rehab through Kaiser. In my experience, it was not a great place. I had Kaiser through my late husband, who was a software engineer at a well known big company. The reason I mention this is because supposedly we had “top tier” Kaiser/insurance. I loved Kaiser and still do, sending me to Cronin House, though, revealed to me that Kaiser is super-cheap at least in this area. It felt more like a prison camp setting than a rehab program. I was a chubby white woman and got singled out to a terrifying degree. There were a lot of women in there court committed who were violent and aggressive toward me, regularly. Some of the staff were great, some were completely unapproachable and constantly irate. I felt there would be dangerous repercussions had I told anyone about the schoolyard-type bullying going on there. I just hoped I would get through it without having some sort of violence visited upon me. The food, was very scarce. Very scarce. Every time my family came on the weekends they noticed I was rapidly losing weight, which I admit I could have stood to lose. But all the clients there were hungry all the time. I just wanted a simple, decent meal when I got out. My dad picked me up, and we had to drive from Hayward to the North Bay to get home—and I’d been fantasizing about a regular sandwich so long I couldn’t imagine waiting even 30-40 minutes. I did, I didn’t have enough self-esteem to ask if we could stop somewhere. I felt very beaten down by my experience at Cronin, and the drinking I did beforehand. There was a group of male clients who made our coffee every morning. We were lucky to get it, I know. Coffee becomes a big focus for some in rehab, myself relating. The coffee was measured very carefully for each day. The men would first sneak-make a couple extremely strong pots for themselves and the coffee for the rest of the clients would be terribly watered-down and it was already in very limited supply as to how many pots were allowed to be made. And it was so competitive and intimidating just even trying to get a half-watered-down cup. I learned some good survival skills there that I will never forget—but not much about actual recovery. I do apply it to my recovery, though, and am grateful for what I did learn. Rehabilitation is not a new concept for me. I’ve been inpatient five times, the first time in a very expensive upscale one. The rest were average-priced, a couple covered by my or my late husband’s insurance. Cronin was the harshest.
Friday 7th June 2019