Lake Port Square Health Center

Donna Terwilliger
1 Star
The communication has much to be desired, to say the least. No one informed me that my dad was literally worsening every day for 3 weeks. I was not allowed to see him because of "Covid restrictions." I told them something was wrong, when I heard him on the phone, last night, unable to communicate. He is now in the hospital, in the final stages of life. I could never recommend this facility to anyone.
Thursday 26th August 2021

Robyn Thompson
5 Star
Literally has a 5-star review because of the extraordinary level of care! Don’t believe me? Pull up the reviews at Medicare.gov.
Friday 20th November 2020

Clara Moore
5 Star
Very impressed from the moment my husband and I entered this facility. Extremely clean, friendly attentive, and caring staff. It's a relieving feeling knowing our loved one is being looked after and cared for in such a professional loving manner. Thank you to ALL the Angel's at Lake Harris Rehab.
Saturday 7th December 2019

falon madill
5 Star
My father was in rehab here for about a month and I was very pleased with the facility. Every person that worked there was always so friendly, place was very clean and my dad received excellent care from the dinning staff, housekeeping, physical therapy, and nursing staff. He was very pleased with his stay which made it easier on me knowing he was in good hands. Would definitely recommend this place! Thanks for everything!
Friday 9th November 2018

Lei Anna
1 Star
I have waited months to write this review. I wanted to make sure what I had to say came from a calm place instead of a grief stricken mind. This seemed like a nice place and that they cared while my mom was in there. The nurses were friendly and would joke around. One evening a worker made a harmless joke to my mom about not dying until her shift was over. Well that night/early morning, my mom had to be taken from there to the ER across the street and did not make it. My mom had a lot of health problems, but I still would like to know what happened. The Lake Harris facility did not reach out to me to offer condolences or to ask me to retrieve her belongings. Instead I had to contact them multiple days later. Her cane was missing and they stated she never had a cane. I had to push them to search for it and of course it was found in physical therapy. The cane was of sentimental value otherwise I would have just left it there. Someone from an office did offer condolences at that time. There was a young male employee whom offered several times to carry my mom's belongings to the car. Which was nice the first time he asked, but not when he kept insisting. I was in the throes of grief and just wanted to get out before waves of tears came over me again. The events of those few days keep replaying in my mind. I cannot get that comment about not dying until the shift is over out of my mind. Certainly the interactions after she passed could have been handled with more tact and professionalism. At the very least, a phone call to offer condolences would have been appreciated.
Wednesday 19th February 2020