Level Up West Palm Beach

Level Up West Palm Beach is a multi-faceted addiction treatment organization that employs the use of various methods to produce effective solutions to major drug/alcohol challenges faced by families and individuals. Our team works to improve public health and the health of individuals through various angles. Research and innovation are some of the avenues that we actively pursue to advance our substance abuse treatment models. This includes providing the best individualize treatment and an environment that best supports recovery. Our West Palm Beach treatment facility is centrally located in a peaceful South Florida beachside community. We provide treatment services to all local communities including but not limited to Fort Lauderdale, Miami, the Palm Beaches. However, we also serve clients from around the United States who are in need of  the best drug and alcohol treatment options that best meet their needs. Particularly for individuals who have experienced multiple relapses in the past, our comprehensive program is an obvious choice. I have been to treatment a few times and I really enjoyed that this treatment center had a holistic program. I feel that the holistic program at Level Up West Palm Beach is what I was missing for long term sobriety. I would recommended this treatment center to any of my loved ones. For me, Level Up was my first time in treatment. I was pretty scared before I went in, but the staff were so loving and treated me like family. They understood me, and were caring and patient with me in ways that some family and friends never even were before. I even made friends with some of the other clients like me there. I didn’t know anything about addiction or AA but now I feel empowered and have been practicing sobriety successfully. I highly recommend Level Up! My family life was in shambles. I didn’t know what my problem was; I just knew I had one. I reached out for help to Level Up based on a recommendation from a friend I know who went. They truly gave me the opportunity to turn my life around when I thought I didn’t have anymore chances. I was miserable. They could not have been more loving and caring in every way possible. Level Up truly helped me every step of the way, answering all my questions and concerns I had about treatment and moving forward in my life, my recovery, and with my family. Give them a chance! Working hand in hand with and directing the medical, clinical, and behavioral tech departments, Michael leads our West Palm facility with dedication, love, motivation, and patience. With over 12 years of experience in the field of addiction treatment, Michael has worked his way up and through every facet of treatment operation. Having an intimate knowledge of the industry from his humble beginnings as a behavioral health tech, supervisor, clinical liaison, and now to current role as Regional Operations Manager with Level Up Treatment, Michael takes pride in leading by example, and most importantly never forgetting where he came from.  Working hand in hand with and directing the medical, clinical, and behavioral tech departments, Michael leads our West Palm facility with dedication, love, motivation, and patience. With over 12 years of experience in the field of addiction treatment, Michael has worked his way up and through every facet of treatment operation. Having an intimate knowledge of the industry from his humble beginnings as a behavioral health tech, supervisor, clinical liaison, and now to current role as  Working hand in hand with and directing the medical, clinical, and behavioral tech departments, Michael leads our West Palm facility with dedication, love, motivation, and patience. With over 12 years of experience in the field of addiction treatment, Michael has worked his way up and through every facet of treatment operation. Having an intimate knowledge of the industry from his humble beginnings as a behavioral health tech, supervisor, clinical liaison, and now to current role as  Beginning his career in the U.S. Air Force as a Flight Surgeon and Emergency Medicine Physician, Dr. Anderson eventually became a General Internist and held a private practice for 15 years, ultimately deciding to dedicate his practice and love of medicine to helping those suffering from mental illness and substance abuse. Dr. Anderson graduated with a Master’s in Public Health in 2000, becoming Board Certified in Addiction Medicine, and being named a Fellow of the American Society of Addiction Medicine. Martin’s responsibilities include financial and insurance advisory for clients and their families, managing the billing department and clarifying patient responsibilities before, during and after treatment. With over 2 years experience working in the substance abuse industry, Martin has worked as a Behavioral Health Technician, Alumni Coordinator, and Admissions Representative, qualifying him to understand the entire treatment process and the great difficulties a family and client can face during their journey in recovery. Martin understands the potential complexity of patient responsibility in treatment, and provides comfort, support, and tools to alleviate all client financial concerns or questions that might arise during a client’s journey in recovery. As Director of Nursing, Samantha manages all aspects of the medical department which includes: Nursing, Physicians, Pharmacy, Licensing and Patient Care. Samantha is a graduate of Barry University in Miami, FL, and is a Registered Nurse with a Bachelor’s Degree focused in Nursing. Samantha has over 10 years of experience working in the fields of substance abuse and detoxification. For the last 5 years, Samantha has worked in a Managerial or Directorial capacity, and has assisted with the opening of 3 different detox facilities. Samantha has also directly worked with establishing the new pharmacies and compliance with the regulating bodies of DCF, DEA, and The Joint Commission. As Case Manager, and working in the treatment industry since 2015, Angela is responsible for assisting clients with their initial intake processes, client advocacy, legal documentation and medical disability necessities for outside client occupational integrity. Angela also facilitates clinical groups, crisis and family interventions, as well as clinically monitoring clients on a daily basis, leading with empathy, compassion, and understanding. Graduating from Penn State and the Academy for Addiction Professionals, Angela is professionally driven to help others overcome personal obstacles with substance abuse and mental illness to improve their overall well-being. Alexis supervises the Behavioral Health Technician branch of Level Up West Palm Beach and all of their operations day in and day out, working diligently to ensure the integrity and care of our facility and some of our hardest working staff. Alexis is currently enrolled in Palm Beach State College studying psychology, and has worked in the treatment industry since early 2016. Through a combination of multiple years of both professional and personal experience, Alexis contributes a strong sense of leadership, compassion, organization and understanding to the team with whom she loves working. As Clinical Director, Lauren is responsible for overseeing and directing all clinical departments, including oversight of Master’s level Primary Therapists, Case Manager, and Bachelor’s level Group Facilitators. Lauren coordinates therapeutic care, chart auditing, and ensures the safe and appropriate clinical treatment of our clients. Lauren is responsible for developing and overseeing group schedules, coordination of aftercare, and discharge planning. In addition, Lauren also conducts daily staff meetings and provides weekly supervision for clinicians to help strengthen and hone their skills. Her primary role as Clinical Director is management of her clinical team, facilitating groups, as well as holding a small caseload of clients. Holding a Master’s from Nova Southeastern, Lauren is a licensed marriage and family therapist and Master’s level CAP(Certified Addiction Professional). Having worked in the treatment field since 2014 providing individual, group and family therapy, and having been with our company since 2018, Lauren has a strong passion for helping those and the families of those suffering from addiction. Christopher oversees all daily operations regarding patient care and facility management, as well as functions as department head for all Behavioral Health Technicians and the 12-Step Integration team at Level Up Lake Worth. As a graduate of Kutztown University in PA holding a bachelor of science, Christopher has been working in the substance abuse field since 2017, having started out as a BHT(Behavioral Health Technician) himself. As Director of Operations, Christopher has helped open, expand and refine operations at three of Level Up Treatment’s facilities and worked personally to help develop the company’s 12-Step Integration program for its clients. At Level Up, Catherine staffs and oversees the clinical program for our full continuum of care at our facility in Lake Worth, FL. As a Licensed Clinical Social Worker in the state of Florida with extensive experience designing and managing clinical programs, Catherine has been working in the Substance Abuse treatment industry for over ten years. Catherine’s knowledge of standards of care, documentation, utilization review, supervision and implementation of evidenced-based practices has allowed her to serve in a multitude of roles across the industry. Catherine served as Program Director for a nonprofit substance abuse & mental health organization, Director of Special Projects for a prominent treatment center, and has served as Clinical Director for two reputable and successful Substance Abuse treatment centers in South Florida, encompassing all levels of care from Detoxification to outpatient. Catherine’s mission is to create a compassionate, authentic, and empowering place in which clients and staff can grow. Catherine’s success is derived from dedicated leadership and clinical skills, compounded with a true passion for changing and saving lives. As Director of Alumni, Colin works to maintain a community of love and support for the people that go through our program at Level Up Treatment, and to have a safe place to turn to in the event of calamity in their lives. The concept of one alcoholic helping another is at the backbone of our core values for when people leave this facility. Respecting the difficulty through trial and error and personal experience, Colin understands that the only way to be able to lead others is to learn how to be led himself. Believing that his failures are more valuable in this field than his successes, Colin’s sobriety is a testament to trying over and over and failing, finally coming to a place where he was able to succeed when relying on others to guide him. Colin believes that in order to stay the course, he must be that guide for others to harness the power in themselves to beat addiction. Tiffany Tait is the Chief Operating Officer at Level Up West Palm Beach in where Tiffany works closely with the facility, helping to ensuring that patients are comfortable and safe. Tiffany has been working in the addiction treatment field for 14 years. She has helped countless addicts get through the detox process and begin their journey toward lifelong recovery. She is especially recognized for her experience in clinical program development, leadership development, and organizational restructuring. She holds a Bachelor of Science Degree in Criminology and Masters of Social Work Degree from Florida State University in Tallahassee, FL. Tiffany is originally from Brooklyn, New York, and enjoys reading, being a mom and taking long naps on the beach. Gianni Fugazy is the Director of Operations at Level Up in Margate where Gianni works closely with patients in the facility, helping to ensure they are comfortable and safe. Gianni has been working in the addiction treatment field for 4 years. He has helped countless addicts get through the detox process and begin their journey toward lifelong recovery. Gianni is originally from Harrison, New York, and enjoys watching movies and going the gym in his free time.

James Holmes
5 Star
I came to Level up desperate to find a way to not only get sober, but to find a way to stay that way..I also wanted to learn to love myself again and be a better person. With the help of the amazing staff, the therapists, recovery coaches, case manager, and the techs. I am able to start a new chapter in my life after 30 years of alcoholism. These people really care and are beyond amazing. I couldn't be happier with my choice in picking this particular treatment center. If anyone needs help like I did, this is the place to call.
Monday 7th March 2022

Luis Narvaez
5 Star
I struggled for years with alcohol. This place brought me back to life. And got me ready for some work that I had to do within myself. All the techs there were kind and understanding. And the only time I plan on going back there is to share my personal strengths and hopes. Because that's there plan for you not to come back as a patient but to come back as an alumni. April 28th 2022 will be my one year anniversary. I thank this detox. For saving my life.
Saturday 19th March 2022

Jon Wilson
5 Star
This was the best decision of my life! Great staff, from the Counselor's to the Techs. They make you feel welcome and comfortable. I would highly recommend Level Up Treatment Center.
Sunday 20th March 2022

mrnovember410
1 Star
They transferred me against my will to another facility over an hour away without notifying my emergency contacts while I was so heavily medicated from their detox protocol medications that I couldn’t maintain consciousness. Upon transfer they did not reconcile over half of my belongings to me and kept them. Furthermore, they lied to me prior to transfer stating that if I were to discharge against medical advice instead of be transferred to a facility I knew nothing about that they would hold my cellphone and wallet for 72 hours (they are not legally allowed to do this, however I didn’t know that at the time) Just another sleazy, scummy, shady for-profit rehabilitation center. Best part is that they still solicit me monthly in “alumni” chain text messages with absolutely no regard paid to my polite requests to please be excluded from all future correspondences. If you have a modicum of self love, don’t go here. If you love someone who is struggling with a substance abuse condition, do not ever send them here.
Monday 28th February 2022

Andy Grimaldi
5 Star
Everything you’d want in a detox facility. Caring and knowledgeable staff. The cooks are incredible. Detox alone won’t cure your addiction and they know that. They take the extra steps to insure you are in the best situation possible before you leave. They set me up with a great halfway next to my work. Ashley and Lexi are a stellar team as recovery coaches. Adam helped me set up housing and discharge plans, I couldn’t have done it without them.
Tuesday 7th December 2021