New Start Clinics - Spokane Valley

“This place has been a huge reason why I have stayed clean. Kept a job. Been staying on the right path. My Dr. Physician Henke!!! He’s so awesome and makes me feel like a normal person. I got in super fast and have been coming here for months with no problems ever. They are seriously the best in Spokane. Take it from me if you’re looking for help out, call them. “ Hugh Thomas’s passion for helping people began in childhood, as being taught by his mother being a labor and delivery nurse and his father a radiologist.  But what really sets him apart is his insatiable appetite for learning. Hugh holds not only a MSN in Nursing Science with a concentration in Family Medicine, he also holds degrees in B.S. in Technology, concentration in aviation. It is his drive to use the latest science and technology to help patients that started New Start Clinics. But, you can’t really understand New Start Clinics without going all the way back to Hugh’s roots, picking strawberries in the fields with his siblings to help support the family. It was this fundamental hard work mantra that shaped New Start Clinics patient-first approach. In his early years he saw how savvy doctors would use every possible opportunity to turn a profit with extra lab work and unnecessary follow-ups, and it made him sick. The very nature of addiction strips people of their money, so he knew to truly help people he needed to minimize cost and get to the root of problems as fast as possible. Now eight locations later, Hugh is still taking the time to personally see patients and set the tone for his team. Dr. Eric Haeger is a physician and Medical Director of New Start Clinics. He obtained his BS in Biology at College Place, WA. He graduated from Loma Linda University School of Medicine, Loma Linda, CA with an MD. He completed his residency in Family Medicine at Highland Hospital in Rochester, NY. Dr. Haeger is also the Medical Director of Central Washington Sleep Diagnostic Center, where he is Board Certified in Family Medicine and Sleep Medicine.  In his spare time, Dr. Haeger enjoys water skiing, mountain biking, playing ice hockey and spending time with his family.

Antonio Moore
5 Star
Very friendly and professional staff! My provider is Sarah, and she is more than helpful! They are very personable and polite at this office! I'm glad I switched from ideal options! And you can pick up your prescription in the clinic the day of your appointment!! Super helpful for people that bus around! I love these women!
Tuesday 15th February 2022

Jessica Rodriguez
5 Star
Love this clinic! The woman are all amazing and always make me feel comfortable and cared about. I highly recommend New start to anyone who is trying to or already has made the leap to change their life. Also they even opened early just to accommodate my work schedule, that's amazing all in itself. Thank you ❤️
Thursday 16th December 2021

Stanley Walker
5 Star
This quite possibly saved my life. Because of a screw up but another family-nurse practitioner I was lost to my meds. This clinic signed me up as a client understood completely what I was going through realized I was starting to go through withdrawals which could be in my case hazardous and corrected the problem and kept me as a client and now prescribe my pain meds to me. Nicest staff and doctors willing to listen to you and make the best decision for you and then discuss thier findings with you. If you need help facing or controlling your meds this is the place to go.
Wednesday 9th February 2022

Tyson Druffel
5 Star
They are always nice and efficient ive never had a bad experience at new start
Friday 18th February 2022

Joanna Malin
5 Star
I've been coming to New Start for about a year now! I for sure would not be where I am in life, in my sobriety, nor have my pain controlled to the level it is without these guys' help. I've been seeing Liz the majority of the time, and just adore her, and the staff! There may be other "Options" in town, but I would by far highly recommend New Start. Even Max, my service dog, gets treated with respect but everyone on staff!
Sunday 4th April 2021