Novant Health Rehabilitation Center - Huntersville

Cynthia Dukes
1 Star
Make sure you get your bill. They told me $150 for 1st visit, and $75 thereafter, and was 3 months before they filed insurance to learn the visits were over $200. They said that was my co-pay had I met my deductible, but it was never explained like that. 45 minute visit to justify the charge, but it was a great deal of talking "to get me relaxed", and the therapy could have been completed in 15 minutes. I cancelled all future appts.
Tuesday 5th October 2021

HOWARD GOLDBERG
1 Star
I was hoping to have a professional and reassuring experience with Novant Health Rehab for my aging knees. First strike ... no one took my temperature or asked me the boiler plate COVID-19 questions. Second strike ... there were 7 people taking PT in one room approximately 400 square feet. I would gave made it 8 people. 3rd strike ... no one was sanitizing the equipment or areas after each patient. 4th strike ... administrative/receptionist couldn't tell me my co-pay. OF COURSE I LEFT before any PT and will not be returning.
Thursday 21st January 2021

Samah Ali
5 Star
My mom was in severe pain, her lower back and her knee, she was skeptic about the physiotherapy benefits, she did it before twice 12 sessions each. But we found our heroes in Huntersville Novant Health Rehab Center, starting from the reception personnel going in, so friendly, so patient, the epitome of professionalism, and so so persistent that she reaches the goal of each of her sessions, these people are a blessing! Specially Eric! Thank you so much Eric, you are truly appreciated, you are in our prayers, be blessed all of you Huntersville Novant Health Rehab. Center!
Tuesday 10th November 2020

Lindsey Deneve
5 Star
This rehab facility is by far the best you can ask for! The entire staff is fantastic and clearly care about you and your progress. Even the staff at the front desk are great! I worked with Nick for six months and feel certain saying I would not have improved so much after surgery without his help. They move at your pace, and make sure that you feel good about finishing your therapy with them. I would highly recommend this facility!
Saturday 4th January 2020

Will M
5 Star
This place is awesome! Great location and so close to home. They have an awesome workout area. The staff are so helpful and full of knowledge. They actually seem to care about you and want to see each of their patients make a full recovery. They really are a one stop shop for all recovery needs. Also the one of the other reviews speak of Occupational Therapy and I believe that is in a different location than this one because they do not have OT here at this location. Hate to see negative review go toward the wrong people and place because my family and I just love it here and cannot see how anything but 5 stars could ever come from anyone. I just want to thank all of the team and staff for taking care of us. So happy you are here for us all if and when we need you.
Friday 21st December 2018