Palm Garden of Winter Haven

Sandy Smith (AgapeAddict)
4 Star
I have to admit that when I read some of the reviews on google, that I was terrified of sending my husband here for short term rehab. I couldn't have been more wrong. Every staff member I have encountered has been friendly, professional, extremely helpful and understanding. All my questions and concerns have been answered quickly, compassionately, and patiently. My husband has been there for a week now and I am confident that he is receiving the care and therapy that his needs. Thank you Palm Gardens! I pray for all of your staff everyday in my prayers. Edit/update: my husband spent 6 weeks at Palm Garden and unfortunately he had a few bad experiences. One in particular was the night nurse ignored his pleas for pain medicine for his catheter pain. Management was very apologetic but no noticeable change in her attitude was shown. The weekend staff did the bare minimum and were slow to respond. The PTs and OTs were fabulous and Candy the finance admin was wonderful. The food was hit or miss. Simone the aid was incredibly kind and helpful.
Thursday 14th April 2022

Melanie Falke
1 Star
Be careful of a certain person that is moving there from Jacksonville Florida. She has frauding people with debit cards.Dont let anyone use your loved ones debit card. This person went on a shopping spree until I called the finance office at San Jose Health and rehab center in Jacksonville Florida.
Tuesday 16th November 2021

Molly Hale
4 Star
Was finally allowed to seeRoomNo clothing anywhere nothing accessibleNo waterNever had therapy never brushed your teethDisgustingNo nurses help you with questionsVery rude employeesFlipping the birdI can go on and on I'm reporting them to authorities...I had the most PleasantVisit this morningWithLouise KaneLouise Kan cain u are already fixing my concerns.my phone is not responding at this time.i will call you.thanks for caringyou'reLouise Kane you're alreadyLouise Kane you're
Tuesday 20th July 2021

Sherri Wallace
5 Star
I was at Palm Gardens in 2015 , after I broke my tibia and it healed back settled witch means wrong ... But I loved it , so nice and comfortable and a beautiful place to be , I'm going back there in 2021 :)
Sunday 7th November 2021

Benjamin Munro
1 Star
The worst place to have your loved one stay. My mother was neglected, mistreated and I feel abused because of the lack of care. They let my mother sit there until she was about to die then finally decided to get her to the hospital but it was to late. Never let your loved one go to this facility!
Wednesday 6th October 2021