SSTAR

People know us for our world-class treatment for substance use disorders, but did you know we offer complete healthcare services? SSTAR is a primary care facility as well as a provider of life-saving treatments. We’re here for your mental, physical, and spiritual well-being. For nearly 50 years, SSTAR has brought good health to thousands in the Fall River community. Whether it’s filling out paperwork, language translation, or a ride home, we are here to help . Our policy is to accept all people, wherever you are, without judgement. Let us take care of you. I’ve been with sstar for almost 2 years now and I’ve only ever had one problem and it was taken care of right away and I haven’t had a problem since. I would gladly recommend sstar to anyone trying to get clean the staff at Sstar has been my main source of support and I’m very grateful for them. “If I could give this place 100 out of 100 I would. Highly recommended!!! They helped me turn my life around and get my kids back. They believed in me until I believed in myself. And for that I am eternally grateful.Thank you to my Sstarbirth family

Stacey P
1 Star
ZERO STARS FOR SSTAR Would not recommend to anyone who is required to have paperwork to show court/probation officer etc. We all know how the courts are and when they want a signed document, it has to be soon. Courts do not care about sstar's policy where they can have up to 14 days to sign any paperwork or even look at it. Even going as far as letting them know that you will go to jail TODAY if they dont simply sign something, they will refuse to do it even though the time it took them to tell you NO, they could have signed it. Everything is a big game to alot of these workers here. The other problem is, they go over 14 days. When a counselor doesn't want to do your paperwork, or barely sign their name - they will just tell you they are not your counselor anymore and you are bounced to a new one. Making the paperwork trail even harder to obtain. Getting any type of documentation is an act of congress, like another fellow said below. Just one problem theres tons more.
Sunday 20th March 2022

Patricia Eldredge
1 Star
It was the most terrible place I have ever been to in the entire state of Massachusetts. There are a coupl good staff members. The rest is all junk. I was in there for alcohol. Not mental health. Because t I saw how they were treated aswell. I got myself out of there after 9 days. I had 3 good staff members. The rest of them it was like I was bullied and belittled. And shamed to top it off. I will never go back and I also would never put my family or a friend in that facility. Plus you starve. Food is terrible and very small portions. I'm only 118 pounds and I would eat the gross food and still be starving. There are 3 great r.s. (residential specialist) Wendy, Shea and Tasha. And one good counselor Krystal.
Sunday 26th September 2021

Bruce Brown
1 Star
terrible accountability on their part. don't lead a person on by filling a script for 5 months then rip it out of their hands.
Wednesday 21st April 2021

George Wydan
1 Star
Reception staff are not helpful. They need to be retrained.
Friday 20th August 2021

Teal Avo
1 Star
They are so smug when they know they are creating issues for you. They literally smile in your face when they know you’re going to have problems due to their incompetence. Also Too many clients, not enough staff. Everything is always far longer wait than what needs to be for referrals, paperwork, other needed healthcare. Avoid at all costs. Trash.
Tuesday 8th June 2021