St Patrick's Manor

Carole D
1 Star
While this looks like the best place you could send a loved one, it is most unfortunate that the administrator, Elisabeth Woolf is in charge. Shame on you. You lead me to believe there was a spot for my Mom and when I waited and waited, you misunderstood me when I said that she needed a locked facility. I called you dozens of times in the hopes that I could move my mother there. You didn't even have the decency to call me back. many calls and many emails. All ignored, except for one where you left a rude, vague voice mail that told me nothing. You ought to be fired. Giving me the brush off and being too lazy to take five minutes to just tell me there was a long waiting list. Ignoring all those emails and voice mails. You have shown yourself to be a cold and heartless administrator. When I called your director of admissions, her explanation for ignoring my calls was that she was too afraid to step on your toes. In our family's time of heartache and desperation, you not only didn't do your job, you said you "Were in a meeting" the one time I caught you, when I was only trying to get an answer. I hope someone on your Board of Directors sees this - Such an important job given to someone like you who isn't doing it.
Monday 4th April 2022

Susan Tonkiss
5 Star
A definite 5 stars for the Lourdes Memory Care Unit at St Patrick’s Manor. My 90-year-old mom is physically healthy but struggles with dementia. She lived with us for 14 months, which was a privilege and challenge, before we moved her to St Patrick’s about 7 months ago. We feel very blessed to have her there. The Lourdes Center is a 27, all female bed unit with private rooms and half-baths. (A few walk-in showers are down the hall) The unit is secure, quiet, clean and peaceful. There's a lovely outdoor garden/patio attached for residents to enjoy in the warmer months. We’re not Catholic, so daily Mass, nuns in habits and wall icons were foreign to us but became routine very quickly. There is a monthly interfaith service offered for non-Catholics. What especially sets the Lourdes Center apart is that it is based on a social, not medical model of care. Numerous activities are planned throughout the day, along with outings for those able, to keep residents engaged. All are encouraged to participate but not forced to so. Claire Henry, the director, is lovely and accessible. She and the staff helped ease the transition for my mom/family and is responsive to any concerns. My mom has settled in well, and she’s well looked after by a great staff. I'm fortunate to live close by so can visit almost daily with my little dog, who is always a big hit with all. I would absolutely recommend the Lourdes Center for your loved ones with memory issues.
Sunday 10th February 2019

Victoria M.
5 Star
Very dedicated staff. My aunt was taken care of here untill she passed away. I would definitely trust these people to care for any of my relatives.
Monday 2nd July 2018

Sr. Helena Burns, fsp
5 Star
My mother had emergency open heart surgery, April 2019, & we were thrilled when she was sent to St. Patrick's Manor for rehab! (I had already visited both St. Patrick's Manor & attached Carmel Terrace Assisted Living before and knew how great it was.) I can't say enough about the caring, "go the extra mile" atmosphere of ALL the staff. As you can imagine, there are many different professionals in & out of a patient's room, but they all have the same kind attitude. My mother has all her marbles and experiences this when family is NOT visiting. The atmosphere is bright, homey & inspiring. I can't imagine families having a bad experience unless it is an anomaly. One of my Sister's mothers also lives at the Memory Care facility & we get to observe up close the personal & varied attention she gets (way beyond simply meeting bodily/medical needs). If there's an issue, the staff/Sisters are always available to address/resolve it. Disclaimer: I'm a nun of a different congregation, but I'm not doing the "nuns gotta stick together" thing here! If you have misgivings before a loved one goes to St. Pat's or Carmel Terrace? Just visit. You'll see! Sr. Helena Raphael Burns, fsp Daughters of St. Paul Jamaica Plain, MA
Monday 6th May 2019

J A R
5 Star
I’m not sure it’s really in anyone’s plan to have a parent go into a nursing home…it certainly wasn’t ours. It’s a difficult decision and a challenging time. We looked at a few places and did all the things they tell you do - look at the reports, visit, see how the residents live. We also talked to people who work there. We could picture our Mom there. And - as we came to see - the people who work there are respectful - truly kind and caring. We’re very grateful to have our Mom at St. Patrick’s Manor.
Saturday 20th April 2019