The Retreat at Sheppard Pratt

The level of care at The Retreat is life-changing and life-saving. Truly. The care, compassion, and feeling that the entire team is truly invested in your story, your pain, your struggles, and most importantly, your success means the world and is felt so genuinely. The Retreat at Sheppard Pratt offers residential psychiatric rehabilitation to people experiencing behavioral health issues, including depression, anxiety, and mood disorders. Our doctor-led teams provide personalized treatment options to help people during mental health recovery. The Retreat at Sheppard Pratt is a self-pay program treating adults 18 years and older who are at a crossroads or experiencing life-changing events. You’ll find expert psychiatric care in a residential setting. We would like to hear from you, whether you have a referral or are interested for yourself, a family member, or a friend. If you have questions or would like more information, please don’t hesitate to reach out. All information is kept strictly confidential. If you are experiencing an emergency or life-threatening situation and need immediate attention, please call 911 to find the closest hospital emergency room that can provide that assistance.

Rachael Katz
1 Star
staff only follows protocol some of the time. you are not allowed to lock doors but staff will walk in on you without knocking. for a place claiming to be trauma informed very few nurses and doctors actually are.
Sunday 10th April 2022

Joan Lipnick
1 Star
If you love your child…..do NOT send her/or him to the Retreat! The only time and feedback will be when you write the check. They make poor decisions and have no conscience.
Thursday 19th August 2021

Anthony Hernandez
4 Star
It was quite the experience… Ms. Tina, Mr.Jake, and Ms. Robin really made my stay helpful. They treated me well!
Saturday 10th July 2021

Casey Cloman
1 Star
My first stay at The Retreat was in 2009 when it was under the care of MD Donald Ross. He has now retired, and is moving to Texas. The turn over since then (I have been multiple times since the lack of "quality" treatment in my area) is astonishing. I am also someone who works in the field and continues to go for a higher education in clinical counseling psychology. I have a diagnosis of AXIS I PTSD and AXIS II Bipolar 1 Disorder. When I was brought this time to the retreat my family was told, by admissions, they were able to handle and treat Post Traumatic Stress Disorder. I believed them, because the Retreat has a Co-Occurring with addiction Unit, which the "gateway drug" to addiction is trauma. I was under the impression the Unit and the staff would be and qualified with Trauma Informed Care, at least the nursing staff. By my fourth day, and my second flash back, I could see this was not the case, holding this certification myself. There was a fire drill, I was huddle in a ball trying to ground myself from the noise and crowd of people and a nurse grabbed me with out asking, sending me into a downward spiral and flashback which they could not control. When I brought this up to one of the leadership committee Psychiatrist group members , in group. He said this is something I will bring to rounds. After talking to new nurses and older nurses I had found out no one was qualified to deal with trauma or any kind of true trauma emergency. My last night there I pushed the emergency button, since I again, had another flash back. I stayed grounded enough to know a nurse did not come to me until they could find the only nurse to deal with a trauma situation, because she was trained years ago, when Donald Ross MD was there.It was minutes. I also had upsetting situations with the food. My stomach was upset, having just tried to overdose, and I asked for grilled cheese. I took 4 hours then a nutrionist knocked on my door asking why I wasn't eating and gave me a yogurt, She soon was able to give me a grilled cheese. The next day the cook told me "I had to buy my own bread and cheese and make it myself because they don't do special orders" for the amount of money you pay, you think you can get a grilled cheese when sick. Lastly (negative) psychodynamic groups are sad. Dr kuskca (sorry for the spelling) sits there saying nothing using silence as a tool. I was told multiple times while there that I am a better counselor than the doctors working there. There is also a new Dr, who keeps answering every question himself and doesn't turn it back to the group, which you learn in undergraduate group 101 not to do. Peer to peer learning and support is was more valuable then hearing him and his ideas. Multiple staff also agreed this doctor was not a good fit to run groups but was afraid to say anything themselves, so the clients were paying the price. If you go even after all this, ask for Dr Larooo (from south africa) He is a thinker and a listener. He will give you advice and tell you truth from the heart which is rare from a doctor. Also, alway go to teresa f? tall with dark hair. She has been there a LONG time and knows her stuff. She will take time with you, and her heart and soul is in this job. she will love you until you can love yourself.
Monday 1st February 2021

Laura Dennis
5 Star
Our family has received excellent care and service at BHP. They participate with our insurance and they are always fast to respond to our needs.
Tuesday 4th August 2020