Virtua Health and Rehabilitation Center - Berlin

Aaron Paul
5 Star
doing here and if you love someone DON'T take them here. Do not go to this hospital! I cannot stress that enough. There were a few who were very polite and helpful but overall this hospital is a mess. A loved one died here back in November. The whole experience was a nightmare! Nurses were extremely rude. Don't call trying to find anything out bc you will have more aggravation. Their visitation policy is a joke, which they choose to change at a whim. Hospital website says one thing, front desk says another, nurses another, and hospitality another. F.y.i if you want to get in to see someone go straight to hospitality management. If they tell you their hands are tied by the governor it's a lie. The gov. has left visitation up to hospitals to decide for themselves. Drs. don't know what they are doing. They use remdesivir which is a known killer and poison but hospitals get a bonus for use especially for Medicare patients, so what does that tell you. His care team refused to try anything else and they let him die. Go to the hospital as a last resort. Their treatment policy is severely lacking and causing harm. Transparency is non existent due to lack of visitation and communication. You can only get in once the person is essentially dead. It is criminal what they are doing here and if you love someone DON'T take them here.
Wednesday 23rd March 2022

Monica Rottler
5 Star
Everyone was very helpful and caring to my Mom. While she was in the emergency room.
Sunday 7th March 2021

Arthur Robinson
5 Star
The staff from the front door to the rear of the does an amazing job.The therapy department outstanding. The Nurses and CNA who worked with room 106 the best Housekeeping on top of there game. The food good Now the employee cafeteria food is the best. Prices just right. Overall no smoke and mirrors it is an older building and yes we would like new But here they know how to treat and make you welcome Keep up the good work .
Thursday 6th July 2017

Lynn Heck
1 Star
We have found everyone friendly. Many times my mother had to wait to be taken to the bathroom and also there were a few times they did not have her ready for therapy. The most distressing is that she is being discharged before she is ready to go home. She was not taught how to go up steps , get in a car and the family has not been shown what they need to do . And she goes home tomorrow. We are all feeling overwhelmed. So I feel that her preparayoon for discharge is poor.
Sunday 19th August 2018

Diane Morgan
2 Star
Awful- not clean, very institutional, lighting is harsh, noisy, smelled of urine in many places, so loud, voices echos, not a healing environment... sorry.
Wednesday 31st July 2019