Willowbrooke at Tanner - Cartersville
Addiction Treatment Centers
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(770) 812-3610
958 Joe Frank Harris Pkwy SE Suite 103-A, Cartersville, GA 30120, USA
Opening Hours:Monday: 8:00 AM – 5:00 PMTuesday: 8:00 AM – 5:00 PMWednesday: 8:00 AM – 5:00 PMThursday: 8:00 AM – 5:00 PMFriday: 8:00 AM – 5:00 PMSaturday: ClosedSunday: Closed
Area Served:Within 4 miles (6.4km) of 958 Joe Frank Harris Pkwy SE Suite 103-A, Cartersville, GA 30120, USAGet more exposure
Google Rating: 3.6 out of 5 stars (12 total ratings)
Kati Gazaway5 StarI had my first appointment today. I could not be more pleased with how much the staff cares about my mental health. From the receptionist, to the nurse, to the nurse practitioner, they were all fantastic, pleasant, informative and really seemed to want to see me get the help I need to live a normal life. I am looking forward to my mental health healing journey with this practice.Tuesday 1st March 2022
Aubrey MacDougall3 StarEdit: They have since called and assessed me, the assessor was kind and listened to me but the whole process was very confusing. If I were worse off I don’t think i would have been able to handle it.
Called to find a therapist on Monday, made an appt for a counselor on Friday at one, confirmed that appt on Thursday. Missed ONE phone call at 12:50 on Friday to “prepare me for my 1pm appt” and called that number back eight minutes later, than two minutes after that, then about two more times right after that ( I was looking forward to this appt all week because I could finally get some help) and no one picked up and it did not direct me to voicemail. So after that around 1:15 maybe I called the original number, was told an assessor would call me around 1:30, not to worry. 1:45 I call back after receiving no phone call and was told I have to reschedule, the receptionist at one pm should have called me three times (he or she did not, i received one phone call and tried the number they left over five times) and since I didn’t answer the only thing they could do was put me in the next available- while I was working. I get it if the company is busy and assessors are short staffed (which was not explained to me I just assumed since they couldn’t make it to my 1pm phone call) but don’t blame me for missing two phone calls I didn’t even receive when I’m a person calling for help. I do not recommend this company AT ALL .Monday 16th November 2020
Angela Smith5 StarAnyone who doesn't like it here is obviously mentally ill and NOT READY to deal with their issues. They are compassionate and caring.Tuesday 10th September 2019
Angela Couch5 StarMy time there was great and Liz was awesome. She’s the reason I’m still alive todayMonday 9th December 2019
Reece Lowery5 Stari loved it there i got the help that i needed and i created a bond with my therapist and peers 10/10 recommendWednesday 30th May 2018